Rise Up: Supporting Transition

"What sets Helia apart is how they just jump in and get things done. Instead of overthinking or overplanning, they bring invaluable expertise with a 'hands on keyboard' approach. They consistently met us where we were with optimism, encouragement, and practical solutions - taking first passes at documents, sharing templates, and making everything feel easier. It's refreshing to work with partners who combine deep experience with such a collaborative spirit."

- Emily Leys, Deputy Director, Rise Up

The Challenge

Rise Up was preparing for a significant organizational transition which meant:

• Needing operational infrastructure

• Building new organizational structures

• Opportunity to deepen team engagement

Our Approach

• Started with our Discovery360 process to bring everyone's voice in

• Met weekly for hands-on coaching

• Designing opportunities for shared team learning - with a focus on people managers

• 1:1 working sessions + templates provided to support a comprehensive Operations Manual

• Thought partnership and brainstorm sessions to support collaborative organizational design

The Impact

• Comprehensive report on organizational strengths and opportunities

• Draft Ops Manual with sample templates and policies

• New organizational structure designed collaboratively

• Co-designed team-wide training and Manager's Community of Practice

"What impressed me most about Helia was how they turned every moment into an opportunity for lasting impact. Whether it was jumpstarting our operations manual, introducing game-changing tools, or sharing practical frameworks, they consistently helped us move from 'what if' to 'what's next.' Their combination of hands-on support and skill transfer means we're still seeing benefits long after our initial projects."

- Emily Leys, Deputy Director, Rise Up